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Specialist 'Hard to Fill' Roles

The Client

SumTotal which is part of the Global Skillsoft Group, provides a unified, comprehensive and flexible HCM solution spanning the entire employee lifecycle. The award-winning solution for attracting, retaining, developing and engaging today’s multi-generational workforce is grouped into four HR Suites:

Talent Acquisition, Learning Management, Talent Management and Workforce Management – all on a common platform.

The Challenge

Jill was asked if she could take on the challenge of finding a native German speaking Solution Architect for one of the top HCM software providers. It may be worth mentioning at this point that Solution Architects are thin on the ground within the Learning/HCM software industry. So to find someone in the UK that also had excellent German business experience and language skills with Learning and HCM technology experience was indeed a substantial challenge.

The Solution

Having a great network within the industry does help a great deal, but in this case it was down to some good research into the world of IT/meets learning professionals.  It took a little time to investigate which companies may have the Skillset and had DACH clients, and the good groundwork and research paid off.   

A robust process of screening and competency interviews led to our preferred candidate, who excelled in every aspect and remained engaged and passionate about the role.


Working together to onboard this specialist as soon as possible the timely offer was forthcoming and Jill ensured it was in line with the expectations of our candidate. The lady accepted and very soon became a pivotal team member with great respect from her colleagues and clients alike. SumTotal continue to hold the successful placement as a great achievement and has worked with Jill continually for over 12 years.


Jon Drakes Director of Solution Architects (International) Back to Services